Frequently Asked Questions

Everything you need to know about your journey to glowing skin.

Are Simple Skincare products suitable for sensitive skin?

Yes, our entire range is formulated with clean, non-irritating ingredients specifically designed to be gentle on all skin types, including sensitive and reactive skin.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your glow-up essentials sooner.

What is your return policy?

We offer a 30-day satisfaction guarantee. If a product isn't right for your skin, you can return it within 30 days of purchase for a full refund or exchange.

Are your products cruelty-free and vegan?

Absolutely. We are proud to be 100% cruelty-free and vegan. We never test on animals and do not use any animal-derived ingredients in our formulas.

Can I track my order?

Once your order ships, you will receive an email confirmation with a tracking number and a link to monitor your package's progress in real-time.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.